Users must not engage in any activities that violate laws or regulations, commit fraud, or subject Dorsal Technologies to legal action or investigation.
Bank account or card information provided to Dorsal Technologies should only be used for authorized transactions and not shared with others.
Users should adhere to Dorsal Technologies’ platform terms and avoid tampering with its software without explicit consent.
Users are required to provide accurate and complete information as part of Dorsal Technologies’ 'Know Your Customer' (KYC) requirements.
Merchants must comply with applicable laws while using Dorsal Technologies’ platform.
Merchants should not process transactions for other merchant establishments, using Dorsal Technologies platform, unless those are registered merchants of Dorsal Technologies.
Refinancing of existing debts with payment from customers is not allowed.
Extraction of data from the Payment Instrument should follow Dorsal Technologies’ specified methods.
Merchants must provide transaction records to customers when handling transactions via Dorsal Technologies’ platform.
Merchants are prohibited from charging customers extra fees or passing on discounts related to transactions.
Dorsal Technologies is granted a limited license to use merchant’s trademarks, logos, etc., for marketing purposes.
Dorsal Technologies is authorized to include merchant’s name in directories or promotional materials.
Merchants must maintain security measures on their websites and/or mobile applications as instructed by Payment Schemes, 1LINK, and Dorsal Technologies.
Merchants must follow instructions provided by Dorsal Technologies for payments collected against Electronic Transactions.
Dorsal Technologies, as a Payment Aggregator and Acquirer/Platform Provider, ensures timely settlement for merchants, typically within two (02) Banking Day for Account Based (Push) Payments and/or Account Pull Payments, and at least five (05) Banking Days for Payment Schemes based payments.
The Acquirer/Platform Provider’s Commission will be calculated based on processed and accepted Transactions via Dorsal Technologies’ Platforms.
Transaction information should accurately reflect legitimate Transactions compliant with this Agreement.
Merchants must retain correspondence related to E-Transactions, including Sales Records, for a minimum of five (5) years.
Compliance with Scheme Rules, PSO/PSPs’ SOCs, Acquirer/Platform Provider’s Policies, and Dorsal Technologies’ Agreement is mandatory.
Merchants should follow all applicable laws and requirements while selling products/services and fulfilling obligations under the Agreement.
Merchant’s obligations related to the sale and provision of products/services to customers should be upheld.
Merchants must ensure data confidentiality and implement proper encryption and security measures to prevent unauthorized access or hacking. Dorsal Technologies is not responsible for the loss due to acts beyond the merchant’s control.
Dorsal Technologies Copyright and Trademarks are property of Dorsal Technologies Private limited and can only be used after express written permission of Dorsal Technologies.
'Dorsal Technologies,' 'Dorsal,' and related logos are trademarks owned by Dorsal Technologies and cannot be used without prior written consent.
Merchants are prohibited from offering, selling, or delivering certain products/services, such as firearms, alcohol, explosives, pornography, live animals, banned drugs, fireworks, hazardous materials, gambling, etc.
Dorsal Technologies is not responsible for third-party services, products, or content.
Dorsal Technologies provides content and functionality on the website 'as is,' without warranties.
The Agreement is governed by Pakistani law, and any disputes shall be settled by the competent court in Pakistan.